Ana Cecilia Delgado

Consultant and trainer

A full-time independent consultant and trainer with over 30 years of experience in IT Service Management, IT Governance, and Business Process Improvement.  Accredited trainer for ITIL®, COBIT® and DevOps®.

Professional Credentials


  • ITIL Strategic Leader
  • ITIL Managing Professional
  • ITIL Expert
  • ISO 20000 Executive Manager
  • COBIT Foundation
  • DevOps Foundation
  • LeanIT Foundation
  • CompTIA Cloud Services
  • Kepner-Tregoe Fundamentals
  • Cyber Resilience
  • Microsoft System Engineer

education background

  • Bachelor Degree in Natural Sciences

Professional Experience

  • Executive Director of Lean IT Group, LLC and the developer of all their PeopleCert’s  accredited courses.
  • President and Founder of Enhanced Communications Group, A provider of innovative solutions in computer telephony integration (CTI) and telecommunications. 
  • Vice President of TelPlus Puerto Rico, a Siemens Company