A full-time independent consultant and trainer with over 30 years of experience in IT Service Management, IT Governance, and Business Process Improvement. Accredited trainer for ITIL®, COBIT® and DevOps®.
ITIL Strategic Leader
ITIL Managing Professional
ISO 20000 Executive Manager
CompTIA Cloud Services
Microsoft System Engineer
Bachelor Degree in Natural Sciences
Executive Director of Lean IT Group, LLC and the developer of all their PeopleCert’s accredited courses.
President and Founder of Enhanced Communications Group, A provider of innovative solutions in computer telephony integration (CTI) and telecommunications.
Vice President of TelPlus Puerto Rico, a Siemens Company