A full-time independent consultant and trainer with over 30 years of experience in IT Service Management, IT Governance, and Business Process Improvement. Accredited trainer for ITIL®, COBIT® and DevOps®.
Professional Credentials
Certifications
ITIL Strategic Leader
ITIL Managing Professional
ITIL Expert
ISO 20000 Executive Manager
COBIT Foundation
DevOps Foundation
LeanIT Foundation
CompTIA Cloud Services
Kepner-Tregoe Fundamentals
Cyber Resilience
Microsoft System Engineer
education background
Bachelor Degree in Natural Sciences
Professional Experience
Executive Director of Lean IT Group, LLC and the developer of all their PeopleCert’s accredited courses.
President and Founder of Enhanced Communications Group, A provider of innovative solutions in computer telephony integration (CTI) and telecommunications.
Vice President of TelPlus Puerto Rico, a Siemens Company
